Last updated: May 2026 — James Whitworth, Cubehouse

How We Rate

Our Review Methodology at Cubehouse

At Cubehouse (cubehouse.org), every casino review you read is the result of a structured, hands-on evaluation process carried out by James Whitworth, our lead reviewer and resident roulette specialist. This page explains exactly how we assess roulette sites, what criteria we use, how we weight each factor, and why you can trust our ratings to be genuinely independent.

We believe UK players deserve transparent, thorough, and honest guidance when choosing where to play roulette online. That is why we publish our methodology in full — so you can judge for yourself whether our process meets the standard you expect.

Step-by-Step: How James Whitworth Reviews a Roulette Site

Step 1 — Initial Screening

Before any detailed assessment begins, James checks whether the casino holds a valid licence issued by the UK Gambling Commission (UKGC). Any site that cannot demonstrate active UKGC authorisation is immediately excluded from our recommendations. No licence means no review — it is that straightforward.

Step 2 — Account Registration and Deposit

James personally creates a real-money player account using his own details. He completes the full KYC (Know Your Customer) verification process, makes a genuine deposit using a commonly available UK payment method, and begins playing with real funds. We do not rely on screenshots supplied by operators or information from press kits.

Step 3 — Roulette Game Testing

James plays a representative selection of roulette variants available on the site — including European, American, French, and live dealer roulette where offered. He assesses game quality, software performance, loading speed, and whether the experience matches what is advertised.

Step 4 — Bonus and Promotion Evaluation

Any welcome bonus or ongoing promotion is reviewed against its full terms and conditions. James pays particular attention to wagering requirements, game contribution percentages for roulette, maximum bet rules, and time limits. A generous headline figure paired with restrictive small print receives a lower score.

Step 5 — Payment Testing

James submits a real withdrawal request and records the time taken to process and receive funds. He checks the range of supported deposit and withdrawal methods, notes any fees, and verifies that payout limits are reasonable for UK players.

Step 6 — Customer Support Assessment

Our reviewer contacts the customer support team via live chat, email, or telephone — whichever channels the casino offers — and evaluates response times, accuracy of answers, and overall helpfulness.

Step 7 — Mobile Testing

James accesses the site on a mobile device to assess the quality of the mobile browser experience and any dedicated app. He checks that roulette games function correctly on smaller screens and that navigation remains intuitive.

Step 8 — Scoring and Write-Up

Once all testing is complete, James assigns scores across each rating category, calculates the overall weighted score, and writes the full review from scratch based solely on his direct experience.

Our Rating Criteria and Weightings

Each casino is scored out of 10 in every category. The category scores are then multiplied by their respective weightings to produce a final overall score, also expressed out of 10.

Rating Category Weighting What We Assess
Licensing and Safety 25% UKGC licence status, responsible gambling tools, data security, fair play certification
Bonuses and Promotions 20% Welcome offer value, roulette eligibility, wagering requirements, ongoing promotions
Game Selection 20% Range of roulette variants, live dealer options, software providers, RTP transparency
Payment Methods 15% Deposit and withdrawal options, processing times, fees, payout limits
Customer Support 10% Availability, response times, quality of assistance, contact channels
Mobile Experience 10% Mobile site performance, app availability, roulette playability on mobile

Understanding Our Rating Scale

All sites are rated on a scale of 1 to 10, where scores mean the following:

We do not publish reviews of sites that score below 5.0, as we do not consider it responsible to send players to casinos we would not use ourselves.

How Cubehouse Stays Independent and Unbiased

Independence is the foundation of everything we do at Cubehouse. Here is how we protect it:

About James Whitworth

James Whitworth has been researching and writing about online gambling in the UK since the early days of live dealer roulette. His focus is entirely on the roulette experience — understanding the nuances of different variants, evaluating software quality, and assessing which casinos genuinely serve UK players well. Every review published on Cubehouse in 2026 carries his direct, first-hand assessment.

If you have questions about our methodology or want to suggest a site for review, you are welcome to get in touch via the contact page at cubehouse.org.